HELP US TO PROTECT YOUR BEST INTEREST
Your assistance on the following points will enable us to deliver our service in a timely and economical
manner and reduce the possibility of longer hours of work, or the need for rework:
- Give us a clear instruction, in writing.
- Provide information or documentation promptly.
- Tell us if you have any important time limits.
- Tell us if you have changed you address, telephone or facsimile number or email address.
- Make sure we have understood each other correctly, ask if you are not sure about anything.
- Deal promptly with any important questions that arise.
- Ask for a progress report if you do not hear from us when expected.
Your comments will be gratefully received and carefully considered.
